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Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Information submitted through contact forms, booking forms, or lead forms
  • Communication preferences, including SMS consent

2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries and provide customer support
  • Schedule appointments or consultations
  • Send requested information or updates
  • Deliver SMS messages you have opted in to receive
  • Improve our services, website, and customer experience
  • Communicate about products, services, promotions, or appointments

3. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Symmetry Sauna. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://www.symmetrysauna.com/privacy-policy. Reply HELP for help. Reply STOP to any message to opt out.

SMS consent is not shared with third parties or affiliates.

4. How We Share Personal Information

We do not sell, rent, or trade your personal information.

We may share personal information only with:

  • Service providers that help us operate our website or communication systems (such as SMS or email platforms), strictly for business purposes
  • Legal or regulatory authorities if required by law

All service providers are required to keep your information secure and confidential.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

6. Your Privacy Rights

You may request to:

  • Access or update your personal information
  • Withdraw consent for communications
  • Request deletion of your personal data, subject to legal requirements

To make a request, please contact us using the information below.

7. Accessibility of This Policy

This Privacy Policy is easily accessible and prominently included on web forms where personal information is collected, including near SMS consent language. A link to this Privacy Policy is also included in the footer of every page on our website.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Symmetry Sauna

Email: hello@symmetrysauna.com

Phone: +1 (855) 741-0577

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